A man and a woman from London were arrested earlier this week in connection with a fraud investigation, according to Waterloo Regional Police.
Police say they were contacted in August after people had been getting fraudulent refunds from a company for a few months.
They said the retail company, which is a brick-and-mortar store with an online presence, reported losses that came to a total of around $375,000.
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On Tuesday, with the help of police in London, police searched a home in that city and arrested a 34-year-old man and a 28-year-old woman.
The pair are both facing several charges, including fraud over $5,000, possession of property obtained by crime over $5,000, trafficking credit card data, laundering proceeds of crime and conspiracy to commit an indictable offence.