Ticketmaster said it learned a “valuable lesson” from last year’s Taylor Swift concert sale fiasco, though it may not be enough to win over American politicians arguing the company has too much control in the live event market.
On Tuesday, a top executive from Ticketmaster’s parent company Live Nation Entertainment appeared at the U.S. Senate to argue they do not hold a ticket sale monopoly. The company has also denied breaking any antitrust laws.
Read more: A brief history of scalping concert tickets
In written testimony submitted prior to Tuesday’s trial, Live Nation claimed that Ticketmaster’s Taylor Swift sale was targeted by software bots that illegally obtained tickets and snubbed eager fans. These bots were then able to flip and resell tickets bought in bulk for astronomical prices.