Hamilton’s head of transport operations made an appeal to residents on Tuesday suggesting anyone unhappy with snow clearing under a new enhanced operation should reach out to the city.
Director Mike Field made the suggestion after a pair of councilors echoed concerns from a small number of constituents citing property damage and improper clearing in their neighborhoods during recent snow events in the city.
Field explained the city’s 2022-2023 snow removal plan mixes city operations with some new independent contractors, the latter being generally responsible for sidewalk clearing.
He told councillors his department is inspecting and monitoring overall work during every snow event.
“So we’re actively monitoring and I encourage any residents who have any concerns about the quality of their sidewalk snow clearing to contact the customer centre,” Field said.